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Health Claims
Claimants can submit health claim to Daiichi Life Myanmar by following channels.
Email us
You can submit your claim by sending a fully completed health claim form, along with the relevant medical records and receipts, to healthclaim@daiichilife.com.mm .
Download Form
To download the health claim form, please click here .
If you require assistance with submitting your health-related claims, you can contact the relevant financial advisors/planners or reach out to hotline at +959 774 777 733 for support.
Common Exclusions
Common Exclusions Not Covered Under Insurance Benefits
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Pre-existing diseases
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Waiting Period (30-day and 90-day)
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Pregnancy-related conditions, including miscarriage
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Mental and psychiatric illnesses
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Alcohol and Drug Abuse related conditions
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Routine medical check-ups and vaccinations
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No dental and eye benefits unless related to accident
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Not medically necessary treatment (e.g., cosmetics, weight loss)
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All other cases that are excluded from insurance coverage can be viewed through this link (link).
Life Insurance Claims
Claimants can submit all life insurance claim to Daiichi Life Myanmar by following channels.
Email us
You can submit your life insurance claim by sending the relevant claim form, together with the required supporting documents, to clm.team@daiichilife.com.mm.
Download Form
To download the claim forms, please click here .
If you require assistance with submitting your health-related claims, you can contact the relevant financial advisors/ planners or reach out to hotline at +959 880 443 003 for support.
Cashless Claims
Submitting a Cashless Claim for Loal and Overseas Hospitals
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To receive cashless services, you can submit a fully completed Member Declaration Form and Pre-admission Form by attaching them and sending to healthclaim@daiichilife.com.mm.
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You can also submit all required information online through Dai-ichi LOG Request Form
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For local hospitals, the estimated processing time to obtain a LOG for cashless services is within 3 hours for emergency cases and within 6 hours for non-emergency cases. For overseas hospitals, the estimated processing time is within 7 working days. Whenever a claimant requests overseas cashless service, the case fee amount will be deducted from his/her policy limit based on actual eligible hospitalization expenses.
Benefits Eligible for Cashless Service
Partner Hospitals
Country | City | Hospital Name |
|---|---|---|
Thailand | Bangkok | Bumrungrad International Hospital |
Thailand | Bangkok | Samitivej Sukhumvit Hospital |
Thailand | Bangkok | Bangkok Hospital Chiang Mai |
Thailand | Bangkok | Mount Elizabeth Hospital (Orchard) |
Thailand | Bangkok | Mount Elizabeth Novena Hospital |
What are the required documents?
- For all types of claims
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Duly completed “Claim Request Form”
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Original Life Insurance Certificate (and Rider endorsement letter for rider benefits)
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Other supporting documents (if required)
- For Total and Permanent Disability (TPD) benefit
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Confirmation Letter
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Medical Reports
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Treatment Records
- For Death benefit
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Copy of Death Certificate (OR) Original Autopsy Report
- For Critical Illness benefit, Active Care benefit, Health Care benefit, Reimbursement benefit - as relevant
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Statement of attending doctor (physician/surgeon or relevant specialist)
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Recommendation letter of specialist doctor(s) who treated (or) Ward-in-charge professor from which Life Insured was admitted.
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Confirmation Letter/medical documents by hospital, clinic, laboratory, or a competent authority, as the case may be (if relevant)
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Original medical bills (for reimbursement benefit)
Insurance Claim Forms
Death/Total Permanent Disability Claim Form
Critical illness Claim Form
Dai-ichi Active Care Claim Form
Daiichi Health Care Claim Form